If It Plugs In, Logs In, or Needs a Policy, We Handle It

SMK Associates covers the full technology function of a small or midsize business. Use us for all of it, or for the parts your in house IT does not have time for.

IT Leadership

The decisions an IT director makes, without hiring one. We own the plan, the budget, and every vendor relationship.

Schedule a Strategy Session
  • Technology roadmap and annual IT budget
  • Vendor selection, management, and escalation
  • Contract and renewal negotiation
  • Software and hardware procurement
  • License and subscription cost reviews
  • Policies, documentation, and standards
  • Quarterly business reviews with leadership
  • Hiring support when you are ready for in house IT

Administration & Support

If it has an admin console, we run it. Every account, every device, every employee lifecycle, plus the day to day help your team needs.

See Managed IT & Support
  • Identity and access: Okta, Google Workspace, Microsoft 365
  • Single sign on and multi factor authentication
  • Employee onboarding and offboarding
  • SaaS administration and license management
  • Email, calendar, and collaboration tools (Slack, Zoom, ClickUp)
  • Laptops, desktops, mobile devices, and device management
  • Marketplace and platform accounts (Amazon, Walmart, app stores)
  • Help desk, remote support, and scheduled onsite visits

Security & Compliance

Security that is built into how your accounts and devices are set up, and compliance programs that get you through the audit.

Get a Free Security Review
  • SOC 2 readiness and ongoing evidence collection
  • HIPAA readiness and vendor security questionnaires
  • Compliance platforms (Vanta and similar) implemented and run
  • Endpoint protection, detection, and response
  • Mobile device management and encryption
  • Email security and phishing protection
  • Security awareness training (KnowBe4 and similar)
  • Access reviews, written policies, incident response plans

Infrastructure & Installs

From the cloud down to the cable in the wall. We design the network, build the office, and keep both running.

Plan an Office Build or Move
  • Network design, firewalls, switching, and Wi-Fi
  • Office buildouts, moves, and expansions
  • Structured cabling and rack installation
  • Security cameras and door access control
  • Conference rooms, displays, and TV mounting
  • Servers, storage, backup, and recovery
  • Cloud setup and migrations (Google, Microsoft, AWS)
  • Installations scoped and managed by SMK, performed by our partner The UniFi Nerds

AI Guardrails & Adoption

Put rules around the AI your staff already use, run the business tenants properly, and get real work out of it.

What Guardrails Means
  • AI usage policy and data handling rules
  • Claude, ChatGPT, and Copilot business tenant setup and administration
  • Seat management, usage reporting, and cost reconciliation
  • Role based team training and workshops
  • AI readiness assessment and tool selection
  • Workflow automation and integrations
  • Custom AI agents built for your business
  • Ongoing governance reviews as the tools change

Custom Business Apps

Through our partnership with AppZilla, SMK deploys and manages purpose built business apps on one platform, with AI included, as part of your IT. Replace the tools you rent, or have one built for the process nobody has an app for.

Talk About Custom Apps
  • Sales CRM: contacts, deals, companies, pipeline
  • Project and task tracking: boards, Kanban, Gantt
  • Ticketing and customer support
  • Meeting scheduling and client booking links
  • Screen recording and video walkthroughs
  • Social media planning and publishing
  • AI receptionist, business phone numbers, and texting
  • Dashboards, automations, and integrations with your existing tools
  • Workspace AI assistants, advanced models, and custom AI agents included
  • Apps built to order for your workflows, with a growing marketplace

How Engagements Work

Monthly retainers for ongoing work, written quotes for projects and installs. Every business is different, so reach out and we will price it for you.

Fully Managed Retainer

We are your IT department. Everything above, owned by us, with a dedicated team and a quarterly roadmap.

  • No annual contract, 30 or 90 day notice
  • Remote and onsite support included
  • No hour counting
Get a Retainer Quote

Co Managed Retainer

Your IT manager keeps the day to day. We bring senior depth, coverage, and the projects they cannot get to.

  • Responsibilities agreed in writing
  • Security and compliance expertise on call
  • Vacation and after hours coverage
How Co Managed Works

Projects & Installs

Defined scope, fixed quote, delivered by the same people who run IT every day. Migrations, compliance, buildouts, AI rollouts.

  • Written scope and timeline
  • Equipment and labor quoted upfront
  • Hourly available for occasional needs
Scope a Project

Proud Partners

We work with a small number of partners who do the work right. When they are on your job, it is through SMK: we scope it, quote it, manage it, and stand behind the result. One contract, one invoice, one team accountable.

The UniFi Nerds

The UniFi Nerds

Our installation partner for networks, Wi-Fi, structured cabling, cameras, and access control. SMK scopes, quotes, and manages every install; our partner does the physical work under our supervision, fully insured.

Talk to SMK About an Office Build
AppZilla

AppZilla

Custom business apps and AI agents, available to our clients as a managed service through SMK. CRM, project tracking, scheduling, screen recording, AI receptionist, and more on one platform, deployed, configured, and supported by our team.

Talk to SMK About Custom Apps

Not Sure Which Parts You Need?

Most clients start with one problem and end up handing us the whole thing. Let's talk through where you are.