A Senior Team That Runs Big Responsibilities

SMK Associates is an outsourced IT and AI team for small and midsize businesses. The people who set up your systems are the same people who answer when something needs attention.

Our Story

SMK Associates grew out of years spent inside companies as the IT lead: the person who owned access management, vendor contracts, budgets, compliance audits, office moves, and the help desk all at once. We learned that small and midsize businesses do not need a different IT provider for each of those things. They need one team that takes ownership of all of it.

That is what we built. SMK takes care of the technology side of a business the way an internal IT director and their team would, from the strategy down to the cable in the wall, and from the first day a new hire logs in to the day their access is turned off.

We are selective about the clients we take on. It means every client gets people who know their office, their staff, and their systems, and it means we can keep terms simple and fair, with no annual contracts.

Work With Us

How We Operate

Teams on both coasts

East Coast and West Coast team members, remote clients anywhere in the US, and onsite where we have people on the ground.

Senior led, hands on

Leadership, senior engineering, onsite technicians, and operations under one roof.

Alone or alongside your IT manager

We run the whole function or back up the person you already have, with responsibilities in writing.

Fair terms

No annual contracts. A one time onboarding with 30 day notice, or no onboarding fee with 90 day notice. Either way, we run the handoff if you ever leave.

Insured and documented

Business insurance in place, and every system we touch is documented for you, not just for us.

Who You Work With

One senior team covering every part of the job. You will know everyone by name within the first month.

IT Leadership

Your point of contact for strategy, budgets, vendors, contracts, compliance, and anything that needs a decision.

Senior Engineering

Infrastructure, security builds, migrations, and the projects that need deep technical experience.

Onsite Technicians

In your office for hardware, installs, buildouts, and the hands on work remote support cannot do.

Operations & Finance

Quotes, invoicing, vendor paperwork, and the admin that keeps the engagement running smoothly.

What We Work With Every Day

The platforms we administer, secure, and build on for our clients.

Okta
Google Workspace
Microsoft 365
Vanta / SOC 2
Slack & Zoom
ClickUp & Zoho
Ubiquiti / UniFi Networks
Endpoint Security & MDM
KnowBe4 Training
Claude & ChatGPT Enterprise
Amazon & Walmart Seller
Cameras & Access Control
Custom Business Apps & AI Agents

Our Values

The principles behind every recommendation we make.

Partnership First

We succeed when you succeed. Our motto is partnering with your association's success, and we mean it.

Plain Dealing

No hidden fees, no surprise invoices, no jargon. We explain what we are doing and why, in language anyone can follow.

Fair, Not Greedy

We protect SMK and give clients real value. We do not count hours on retainers or hold anyone hostage with contracts.

Security by Design

Security is not an add on. Every account, device, and vendor is set up the way an auditor expects from day one.

Always Learning

Technology keeps changing, especially AI. We stay current so our clients do not have to.

People First

Our roots are in customer service. Technology exists to serve the people using it, and we treat your staff that way.

Ready to Meet Your New IT Team?

Start with a conversation. No pitch, no pressure, just a chance to see if we are the right fit.