IT and AI, Run by One Team.

SMK Associates runs the technology side of your business end to end. We put guardrails around AI and help your team put it to work, on top of the IT leadership, security, compliance, support, and office buildouts we have always handled. Small request or big project, on our own or alongside your in house IT. You run the business. We run the tech.

AI Guardrails & Adoption

Policy, business AI accounts, training, agents

IT Leadership

Budgets, vendors, contracts, roadmap

Administration & Support

Identity, SaaS, devices, help desk

Security & Compliance

SOC 2, HIPAA readiness, security stack

Infrastructure & Installs

Networks, office builds, cameras, access

Custom Business Apps

CRM, ticketing, scheduling, AI agents

One Team

For every system you run

Coast to Coast

Teams on both US coasts, clients anywhere

No Annual Contracts

Month to month retainers, your choice of 30 or 90 day notice

AI With Guardrails

Policy, accounts, and training before anyone logs in

Onsite + Remote

Technicians who know your office

Guardrails first

Your Team Is Already Using AI. Is Anyone Managing It?

Most small businesses have staff using AI tools with no policy, no training, and no idea where company data is going. We put guardrails around it first, then help your team get real work out of it, across Claude, ChatGPT, and Copilot business accounts and custom AI agents built with our partner AppZilla.

AI Usage Policy & Governance

Clear rules on what tools are allowed and what data can go into them.

Enterprise AI Administration

We set up and run your Claude, ChatGPT, or Copilot business tenants, seats, and usage reporting.

Hands On Team Training

Role based sessions so staff use AI well and safely.

Custom AI Apps & Agents

Purpose built AI tools for your workflows, built with our partner AppZilla and maintained by us.

AI with guardrails, running today at

Level AllTriquetra HealthInfinaCoreco:collective

Now rolling out to Platinum and its affiliates.

Get a Free AI Assessment See How We Do AI

AI Readiness Check

What we look at first

Approved tools listMissing
Data handling rulesMissing
Business tenant with admin controlsPersonal accounts
Staff trainingNone
Usage and cost visibilityNone

Typical starting point. Fixable in a few weeks with a policy, a managed tenant, and one training session.

IT and AI, Under One Roof

Most IT providers fix what breaks. We take ownership of the entire technology function, AI included, the way an internal IT director and their team would, without the overhead of hiring one.

AI Guardrails & Adoption

AI usage policy and governance, Claude, ChatGPT, and Copilot business accounts, team training, and custom AI agents built for your workflows.

IT Leadership

Technology roadmap, annual budgets, vendor selection, contract and renewal negotiation, procurement. We sit on your side of the table.

Administration & Support

Identity and access (Okta, Google Workspace, Microsoft 365), SaaS and license management, onboarding and offboarding, devices, help desk, remote and onsite support.

Security & Compliance

SOC 2 and HIPAA readiness, compliance platforms like Vanta, endpoint protection, MDM, security awareness training, policies your auditors will accept.

Infrastructure & Installs

Network design, Wi-Fi, servers, cloud, and the physical work: office buildouts, cabling, cameras, door access, conference rooms, mounting.

Custom Business Apps

CRM, project tracking, ticketing, scheduling, screen recording, social publishing, AI receptionist and more, built on our partner AppZilla's platform and managed by us under one subscription.

Three Ways to Work With Us

Monthly retainers scoped to your business, plus projects and installs quoted upfront. Every business is different, so reach out and we will price it for you. No surprise invoices.

Co Managed

We Back Up Your IT Person

For businesses with an IT manager or a small internal team. We take the overflow, the specialties, and the projects they do not have time for.

  • Security, compliance, and infrastructure expertise on call
  • Coverage for vacations, after hours, and peak periods
  • Clear division of responsibilities in writing
  • Senior escalation for the hard problems
How Co Managed Works
Projects & Installs

One Job, Done Right

For defined work with a start and a finish. Scoped, quoted, and delivered by the same team that runs IT every day.

  • SOC 2 and compliance programs
  • Email, identity, and cloud migrations
  • Office buildouts, moves, cameras, access control
  • AI governance and rollout programs
Scope a Project

Getting Started Is Simple

Three steps from first call to a technology function you no longer have to think about.

1

Discover

A free consultation to understand your setup, your pain points, and what you want technology to do for the business. No pressure, no jargon.

2

Design

A written plan and a flat quote that fits your budget and priorities, with a clear list of what we own and what stays with you.

3

Deliver & Run

We take over the accounts, vendors, and systems, document everything, and keep it running with a team that knows your business.

Not ready to talk yet? Try our free tools, no email required: 3 minute IT checklist or 1 minute SaaS cost calculator.

Client Stories

Fully managed, co managed, or across continents. Here is what it looks like in practice.

Trusted by Businesses Like Yours

Hear from the leaders we partner with every day.

★★★★★

"Choosing SMK Associates was one of the best decisions we made for our business. Their team's expertise and dedication have transformed our IT infrastructure, leading to increased efficiency, reliability, and peace of mind."

RH

Richard Heller

President, Titanium Scaffold Services, LLC

★★★★★

"Partnering with SMK Associates has significantly streamlined our IT operations, enabling us to focus more on strategic initiatives and less on day-to-day technical challenges."

JG

Jennifer Gayle

Sr. EVP & Chief of Staff, Platinum

★★★★★

"Our experience with SMK has been nothing short of exceptional. Their proactive approach has not only saved us time and money but has also allowed us to stay ahead of the curve in today's fast-paced business environment."

VC

Victor Chor

CEO, Infinacore

Why Businesses Choose SMK Associates

A senior team that knows your business, not a ticket queue. We are not tied to any vendor: we recommend the right tool, set it up, and manage it for you.

Leadership, Not Just Support

We handle the decisions, the vendors, and the budget, not only the tickets. Think IT director, not help desk.

A Team That Knows You

Served by the same people every time. We know your office, your staff, and your systems.

Works With Your IT Manager

Already have someone in house? We back them up instead of competing with them, with responsibilities agreed in writing.

Fair, Plain Terms

No annual contracts. Choose a one time onboarding with 30 day notice, or skip the onboarding fee with 90 day notice. Either way, we run the handoff if you ever leave. We do not count hours or nickel and dime long term clients.

Security and Compliance Built In

Every account, device, and vendor we manage is set up the way an auditor expects. SOC 2 readiness is routine for us.

Physical and Digital

We build the office and run the cloud. Cabling, cameras, and door access from the same team that manages your identity and security.

Companies We Work With

Technology, education, construction, entertainment, and consumer brands. Startups expanding to the US and growing companies making their first IT hire often start here.

Level All
Platinum
Titanium Scaffold Services
InfinaCore
Sentra
co:collective
Arise Artists Agency
Palladium Window Solutions

Ready to Hand Off IT and AI?

Tell us where your technology is today. Your first consultation is free, and there is no obligation.