SMK Associates runs the technology side of your business end to end: leadership, administration, security, compliance, office buildouts, support, AI guardrails, and custom business apps. Small request or big project, on our own or alongside your in house IT. You run the business. We run the tech.
Budgets, vendors, contracts, roadmap
Identity, SaaS, devices, help desk
SOC 2, HIPAA readiness, security stack
Networks, office builds, cameras, access
Governance, training, managed AI
CRM, ticketing, scheduling, AI agents
Most IT providers fix what breaks. We take ownership of the entire technology function, the way an internal IT director and their team would, without the overhead of hiring one.
Technology roadmap, annual budgets, vendor selection, contract and renewal negotiation, procurement. We sit on your side of the table.
Identity and access (Okta, Google Workspace, Microsoft 365), SaaS and license management, onboarding and offboarding, devices, help desk, remote and onsite support.
SOC 2 and HIPAA readiness, compliance platforms like Vanta, endpoint protection, MDM, security awareness training, policies your auditors will accept.
Network design, Wi-Fi, servers, cloud, and the physical work: office buildouts, cabling, cameras, door access, conference rooms, mounting.
AI usage policy and governance, enterprise AI tenant administration, team training, and custom AI agents built for your workflows.
CRM, project tracking, ticketing, scheduling, screen recording, social publishing, AI receptionist and more, built on our partner AppZilla's platform and managed by us under one subscription.
Monthly retainers scoped to your business, plus projects and installs quoted upfront. Every business is different, so reach out and we will price it for you. No surprise invoices.
For businesses with no internal IT. We own the whole function: strategy, admin, security, support, vendors, and projects.
For businesses with an IT manager or a small internal team. We take the overflow, the specialties, and the projects they do not have time for.
For defined work with a start and a finish. Scoped, quoted, and delivered by the same team that runs IT every day.
Most small businesses have staff using AI tools with no policy, no training, and no idea where company data is going. We put guardrails around it, then help you get real value from it.
Clear rules on what tools are allowed and what data can go into them.
We set up and run your Claude, ChatGPT, or Copilot business tenants, seats, and usage reporting.
Role based sessions so staff use AI well and safely.
Purpose built AI apps for your workflows, hosted and maintained by us.
What we look at first
Typical starting point. Fixable in a few weeks with a policy, a managed tenant, and one training session.
One platform, one subscription, managed by us
And growing. New apps land in the marketplace regularly and are available to you as soon as they do. Need something that does not exist yet? We can have it built.
Most small businesses pay for six or seven separate tools that do not talk to each other. Through our partnership with AppZilla, SMK deploys purpose built apps on one platform for our clients, connect them to your data, and manage them as part of your IT. You stop paying per seat to a dozen vendors and start paying for one system that fits how you actually work.
CRM, project management, ticketing, scheduling, screen recording, and social publishing on one platform.
Workspace AI assistants, advanced models, and custom AI agents are included in the subscription, with the AI usage covered.
Describe the spreadsheet that should be an app or the process that eats an afternoon a week. We scope it, get it built, and roll it out.
We administer the workspace, the users, the automations, and the integrations, so it stays secure and current.
Three steps from first call to a technology function you no longer have to think about.
A free consultation to understand your setup, your pain points, and what you want technology to do for the business. No pressure, no jargon.
A written plan and a flat quote that fits your budget and priorities, with a clear list of what we own and what stays with you.
We take over the accounts, vendors, and systems, document everything, and keep it running with a team that knows your business.
A running log of real work, so you can see what "everything" means in practice.
Scoped a recurring onsite technician schedule plus remote coverage for a multi office architecture and design practice, replacing ad hoc break fix.
Completed a commercial real estate supplier agreement and data privacy addendum on behalf of a client so they could keep a major account.
Took over Zoom, collaboration, and enterprise AI tenant administration plus user access for a fast growing security company's US team.
Became the admin of record for a health products company's Amazon and Walmart seller accounts, handling access requests and keeping the original approved login safe.
Built identity workflows and moved compliance evidence collection to a new platform for an education technology company that sells to school districts.
Took over a collective's Google Workspace and device estate mid year, fixed what was broken, and put it on a managed footing.
See where you stand before you talk to anyone.
Twenty two things a fully run IT function has in place, across identity, vendors, security, AI, office, and tools. Score yourself and see your weakest area.
Take the AssessmentAdd up CRM, projects, ticketing, scheduling, video, social, phone, and AI subscriptions for your headcount. Most owners have never seen the annual number.
Run the NumbersFully managed, co managed, or across continents. Here is what it looks like in practice.
We became their IT department and moved them from aging on premise servers to the cloud in a single weekend.
We work alongside their IT manager on SOC 2, security, projects, the office buildout and installations.
We run US IT operations for an Israel headquartered company, side by side with their Israel IT lead.
Hear from the leaders we partner with every day.
"Choosing SMK Associates was one of the best decisions we made for our business. Their team's expertise and dedication have transformed our IT infrastructure, leading to increased efficiency, reliability, and peace of mind."
"Partnering with SMK Associates has significantly streamlined our IT operations, enabling us to focus more on strategic initiatives and less on day-to-day technical challenges."
"Our experience with SMK has been nothing short of exceptional. Their proactive approach has not only saved us time and money but has also allowed us to stay ahead of the curve in today's fast-paced business environment."
We are a small, senior team on purpose. You get people who know your business, not a ticket queue.
We handle the decisions, the vendors, and the budget, not only the tickets. Think IT director, not help desk.
A small circle of clients, served by the same people every time. We know your office, your staff, and your systems.
Already have someone in house? We back them up instead of competing with them, with responsibilities agreed in writing.
No annual contracts. Choose a one time onboarding with 30 day notice, or skip the onboarding fee with 90 day notice. Either way, we run the handoff if you ever leave. We do not count hours or nickel and dime long term clients.
Every account, device, and vendor we manage is set up the way an auditor expects. SOC 2 readiness is routine for us.
We build the office and run the cloud. Cabling, cameras, and door access from the same team that manages your identity and security.
Technology, education, construction, entertainment, and consumer brands. Startups expanding to the US and growing companies making their first IT hire often start here.
We work with a small number of partners who do the work right. When they are on your job, it is through SMK: we scope it, quote it, manage it, and stand behind the result. One contract, one invoice, one team accountable.
Our installation partner for networks, Wi-Fi, structured cabling, cameras, and access control. SMK scopes, quotes, and manages every install; our partner does the physical work under our supervision, fully insured.
Talk to SMK About an Office Build
Custom business apps and AI agents, available to our clients as a managed service through SMK. CRM, project tracking, scheduling, screen recording, AI receptionist, and more on one platform, deployed, configured, and supported by our team.
Talk to SMK About Custom AppsTell us where your technology is today. Your first consultation is free, and there is no obligation.
