SMK Associates runs the technology side of your business end to end. We put guardrails around AI and help your team put it to work, on top of the IT leadership, security, compliance, support, and office buildouts we have always handled. Small request or big project, on our own or alongside your in house IT. You run the business. We run the tech.
Policy, business AI accounts, training, agents
Budgets, vendors, contracts, roadmap
Identity, SaaS, devices, help desk
SOC 2, HIPAA readiness, security stack
Networks, office builds, cameras, access
CRM, ticketing, scheduling, AI agents
Most small businesses have staff using AI tools with no policy, no training, and no idea where company data is going. We put guardrails around it first, then help your team get real work out of it, across Claude, ChatGPT, and Copilot business accounts and custom AI agents built with our partner AppZilla.
Clear rules on what tools are allowed and what data can go into them.
We set up and run your Claude, ChatGPT, or Copilot business tenants, seats, and usage reporting.
Role based sessions so staff use AI well and safely.
Purpose built AI tools for your workflows, built with our partner AppZilla and maintained by us.
AI with guardrails, running today at
Now rolling out to Platinum and its affiliates.
What we look at first
Typical starting point. Fixable in a few weeks with a policy, a managed tenant, and one training session.
Most IT providers fix what breaks. We take ownership of the entire technology function, AI included, the way an internal IT director and their team would, without the overhead of hiring one.
AI usage policy and governance, Claude, ChatGPT, and Copilot business accounts, team training, and custom AI agents built for your workflows.
Technology roadmap, annual budgets, vendor selection, contract and renewal negotiation, procurement. We sit on your side of the table.
Identity and access (Okta, Google Workspace, Microsoft 365), SaaS and license management, onboarding and offboarding, devices, help desk, remote and onsite support.
SOC 2 and HIPAA readiness, compliance platforms like Vanta, endpoint protection, MDM, security awareness training, policies your auditors will accept.
Network design, Wi-Fi, servers, cloud, and the physical work: office buildouts, cabling, cameras, door access, conference rooms, mounting.
CRM, project tracking, ticketing, scheduling, screen recording, social publishing, AI receptionist and more, built on our partner AppZilla's platform and managed by us under one subscription.
Monthly retainers scoped to your business, plus projects and installs quoted upfront. Every business is different, so reach out and we will price it for you. No surprise invoices.
For businesses with no internal IT. We own the whole function: strategy, admin, security, support, vendors, and projects.
For businesses with an IT manager or a small internal team. We take the overflow, the specialties, and the projects they do not have time for.
For defined work with a start and a finish. Scoped, quoted, and delivered by the same team that runs IT every day.
Three steps from first call to a technology function you no longer have to think about.
A free consultation to understand your setup, your pain points, and what you want technology to do for the business. No pressure, no jargon.
A written plan and a flat quote that fits your budget and priorities, with a clear list of what we own and what stays with you.
We take over the accounts, vendors, and systems, document everything, and keep it running with a team that knows your business.
Not ready to talk yet? Try our free tools, no email required: 3 minute IT checklist or 1 minute SaaS cost calculator.
Fully managed, co managed, or across continents. Here is what it looks like in practice.
We became their IT department and moved them from aging on premise servers to the cloud in a single weekend.
We work alongside their IT manager on SOC 2, security, projects, the office buildout and installations.
We run US IT operations for an Israel headquartered company, side by side with their Israel IT lead.
Hear from the leaders we partner with every day.
"Choosing SMK Associates was one of the best decisions we made for our business. Their team's expertise and dedication have transformed our IT infrastructure, leading to increased efficiency, reliability, and peace of mind."
"Partnering with SMK Associates has significantly streamlined our IT operations, enabling us to focus more on strategic initiatives and less on day-to-day technical challenges."
"Our experience with SMK has been nothing short of exceptional. Their proactive approach has not only saved us time and money but has also allowed us to stay ahead of the curve in today's fast-paced business environment."
A senior team that knows your business, not a ticket queue. We are not tied to any vendor: we recommend the right tool, set it up, and manage it for you.
We handle the decisions, the vendors, and the budget, not only the tickets. Think IT director, not help desk.
Served by the same people every time. We know your office, your staff, and your systems.
Already have someone in house? We back them up instead of competing with them, with responsibilities agreed in writing.
No annual contracts. Choose a one time onboarding with 30 day notice, or skip the onboarding fee with 90 day notice. Either way, we run the handoff if you ever leave. We do not count hours or nickel and dime long term clients.
Every account, device, and vendor we manage is set up the way an auditor expects. SOC 2 readiness is routine for us.
We build the office and run the cloud. Cabling, cameras, and door access from the same team that manages your identity and security.
Technology, education, construction, entertainment, and consumer brands. Startups expanding to the US and growing companies making their first IT hire often start here.
Tell us where your technology is today. Your first consultation is free, and there is no obligation.
